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ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

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Please advise if you receive this correctly.
thai.shop.opulabs.com has an issue where it own't load.
I will post access once we confirm this issue is logged.

OK I found your private data area which appeared after I created topic. It's posted there.

Hello Marc

Great! Please add wp-admin access(https://c2n.me/45RKmp6.png) IĀ  will checkĀ  it

I already did before your message was sent. Plz check it.

Hello

PleaseĀ  checkĀ  yourĀ  link!Ā  it's just a link that does nothing.Ā  Please dropĀ  meĀ  wp-adminĀ  access

 

Done. Not sure why that happened. Thanks.

Hello

PleaseĀ  updateĀ  pluginĀ  to latestĀ  version - https://bulk-editor.com/howto/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

Getting envato updates to work with wpress is a total joke. Sorry but I just updated 50 plugins on another site yesterday with one clock and envato is a joke.

What is the latest version of your plugin. I manually downloaded and tried to run and had same problem of hanging. Version 2.0.5.1 | is what it says now. If not latest, plz send link to the zip so I can manually install.

Hello

2.0.5.1Ā  - it's latestĀ  Ā version

Now it shows another error - https://c2n.me/45WqiuG.png - it looks like your site has a lot of terms

We have 120 tags or so. Only a few hundred products. What's the issue?

Hello

Yes,Ā  andĀ  12286Ā  Ā termsĀ  ofĀ  the UPC

So is there a resolution to this or not?

Hello

I can try to remove this taxonomy from the plugin settings.

OR the right way:

Transfer this taxonomy to meta fields.

As I understand it, this is a unique code for each product and the taxonomy is not suitable for such tasks. It’s better to use a meta field for site resources.