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Brand filter (custom taxonomy) doesn't show on search results pages

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
stephane(@stephane)
17 Posts
Customers
January 13, 2021, 14:41

Hi Pablo,
Me again...
I have a couple of issues, I hope you can help:

1) The brand filter ("marques" custom taxonomy) appears on the shop page https://lamaisondezazou.com/boutique

but not on a search page e.g. https://lamaisondezazou.com/?product_cat=&s=Puzzle+d%27observation&post_type=product. 

2) When use the Woof Filter and click on Filter button,  the list of brands (marques) isn't filtered i.e. all brands are showing and therefore it ignores the results of the search.

Many thanks!

Stéphane

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 14, 2021, 11:42

Hello Stéphane

  1. Ok!  try this  link - https://lamaisondezazou.com/?s=Puzzle+d%27observation&post_type=product  as you can see, third-party text search adds an unnecessary attribute - product_cat
  2.  My  test - https://c2n.me/4ay5rfa

Do  you  use  this  plugin? - https://wordpress.org/plugins/perfect-woocommerce-brands/

#2
stephane(@stephane)
17 PostsTopic Author
Customers
January 14, 2021, 12:04

Hello Pablo, thanks for your prompt reply.
1) How can we solve this issue then?

2) Sorry this seems to have been misinterpreted.
So the scenario is as follows. You do a search and end up on the search results page and the brand filter (marques) is missing on the left). https://lamaisondezazou.com/?s=Puzzle+d%27observation&post_type=product
If you click on the filter button from that page, the page reloads and now you see the brand (marques) filter on the left but all the brands are showing not just the ones for the products of the search results.
https://lamaisondezazou.com/?min_price=1&max_price=290&s=Puzzle+d%27observation&post_type=product

No the brands are a custom taxonomy, no third party plugin are used for it.

Thanks for your help!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 15, 2021, 12:21

Hello

1 you should ask in support of this third party plugin. Or  use woof  text  search - https://products-filter.com/shortcode/woof_text_filter/

2 Please activate  extension - https://c2n.me/4az30Lm.png Do you  use "WOOF by category"?

#4
stephane(@stephane)
17 PostsTopic Author
Customers
January 15, 2021, 18:40

Hello

  1. I'll try to deactivate the search module on the test site to see if it helps (this weekend)
  2. I did, but no change. I don't use WOOF by category (as far as I know anyway)
#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 18, 2021, 12:00

Hello

Please  drop me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png I will  check  your  settings

#6
stephane(@stephane)
17 PostsTopic Author
Customers
January 18, 2021, 13:49

Hello.
Thanks, I just added the private data as requested with admin access details.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 19, 2021, 13:12

Hello

Please  update  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

clear  all cache  and  do a test

#8