
yoshi@weby.be(@yoshi-weby-be)
4 Posts
Customers
Quote from yoshi@weby.be on March 11, 2021, 21:30
bought this plugin, didn't work as expected. Can we have our money back?
bought this plugin, didn't work as expected. Can we have our money back?

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on March 12, 2021, 14:04
Hello
didn't work as expected - Unfortunately, this is not a reason for refund
Please describe the problem in more detail
Hello
didn't work as expected - Unfortunately, this is not a reason for refund
Please describe the problem in more detail

yoshi@weby.be(@yoshi-weby-be)
4 PostsTopic Author
Customers
Quote from yoshi@weby.be on March 15, 2021, 14:19
No problem, I'll start a claim with the European consumer centre.
No problem, I'll start a claim with the European consumer centre.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on March 16, 2021, 13:00
Hello
Ok! I asked you to describe the problem in more detail, and if the problem is in my plugin I will gladly give you the refund
Buying on Envato agrees with the rules of the store. These rules clearly describe the reasons why you can get the refund.
I act according to the rules.
These rules are designed for trading in software products.
I'm sure you are not such a user, but many scammers buy a plugin and immediately demand a refund to get the product for free
By the way, the plugin has a free version - but it looks like you didn't use it to test the product
So describe the problem in more detail and we will fairly decide what to do next.
If you disagree with me - do what you think is right
Hello
Ok! I asked you to describe the problem in more detail, and if the problem is in my plugin I will gladly give you the refund
Buying on Envato agrees with the rules of the store. These rules clearly describe the reasons why you can get the refund.
I act according to the rules.
These rules are designed for trading in software products.
I'm sure you are not such a user, but many scammers buy a plugin and immediately demand a refund to get the product for free
By the way, the plugin has a free version - but it looks like you didn't use it to test the product
So describe the problem in more detail and we will fairly decide what to do next.
If you disagree with me - do what you think is right

yoshi@weby.be(@yoshi-weby-be)
4 PostsTopic Author
Customers
Quote from yoshi@weby.be on April 13, 2021, 02:21
Problem is that we can't filter on stock status.
Problem is that we can't filter on stock status.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on April 13, 2021, 12:17
Hello
Please activate an extension - https://c2n.me/4bFJ5oH.png and check this option - https://c2n.me/4bFJ9KC.png
Clear all cache and do a test
Hello
Please activate an extension - https://c2n.me/4bFJ5oH.png and check this option - https://c2n.me/4bFJ9KC.png
Clear all cache and do a test

yoshi@weby.be(@yoshi-weby-be)
4 PostsTopic Author
Customers
Quote from yoshi@weby.be on April 23, 2021, 00:01
This plugin is license is used in another project so this can be closed.
This plugin is license is used in another project so this can be closed.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on April 23, 2021, 15:07
Hello
Ok! Great
Hello
Ok! Great