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Blank spaces when filter

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Pauet(@pauet)
4 Posts
Customers
March 23, 2021, 18:28

Hello

Im using divi theme and i dont know if the problem is with the plugin or the theme.

Shop page show results correctly:

https://ibb.co/yfn4Xyf

But when a filter is applied blank spaces appears

https://ibb.co/N1L7XGm

 

Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 24, 2021, 12:22

Hello

This is the incompatibility of the theme with ajax mode

Please  disable  ajax  mode  and  do a test

#2
Pauet(@pauet)
4 PostsTopic Author
Customers
March 24, 2021, 13:30

Hi

If i disable Ajax, filters doesnt work.

Any ideas?

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 25, 2021, 12:37

Hello

Please  drop me  exact  link to the  issue

#4
Pauet(@pauet)
4 PostsTopic Author
Customers
March 25, 2021, 12:39

https://www.grupotene.com/categoria-producto/casetas-de-jardin/

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 25, 2021, 14:40

hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Disable  ajax  mode and  in  Advanced->Options - https://c2n.me/4brrg0Q.png

#6
Pauet(@pauet)
4 PostsTopic Author
Customers
March 25, 2021, 15:03

Seems now it works

 

Thx !!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 26, 2021, 13:37

Hello

Welcome;)

#8