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Bear does not save correctly after switching hosting

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Petter(@petter-3)
13 Posts
Customers
January 29, 2025, 17:10

Hi!

We recently changed our hosting to an autoscale enviroment. After this we have been having issues with Bear not saving correctly. After making a change, the change seems to be done, but then it changes to 0 and then back to the original level without saving. If we refresh it sometimes works again, but after a short while it is back to the same.

 

we are running PHP 8.0 with MySQL 8.0.26
Wordpress version 6.7.1

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 30, 2025, 10:27

Hello

Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Describe in more detail what I should do to get the error.

#2
Petter(@petter-3)
13 PostsTopic Author
Customers
January 30, 2025, 11:25

Hi! :)

 

the issue occurs a bit randomly. It is showing on one of our pcs now if you could connect via teamviewer perhaps?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 30, 2025, 13:01

Hello

OK! In this case I can assume that the problem is related to caching

Please disable caching and JS optimization and do tests

#4