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backslashes before apostrophe in french translation via WPML

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Batman(@batman)
4 Posts
Customers
March 30, 2022, 13:14

Hi,

We are using WPML on our development site to sort out some issues.
When translating our attributes to the French language, we have a problem.
We try to add the french translation. Phrases and words with an apostrophe are getting an extra backslash.

WPML pointed to an issue of the plugin, for them it works fine on a clean install.

Our demo dev site: https://oxford.wearebatman.be/fr/producten/
As you see in the sidebar ->  TYPE D\\\\\\\\\\\\\'E-BIKE

How can we fix this issue? Can you help us with this matter?

Thanks in advance

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 31, 2022, 10:35

Hello

Do  you  mean  this  option -  https://c2n.me/4fiWmCu.png ?

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#2
Batman(@batman)
4 PostsTopic Author
Customers
March 31, 2022, 10:40

Hi,

Exactly, in that WPML translation field.

I noticed it only happens with the normal apostrophe.
When i use a different kind of apostrophe, it doesn't happen.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 31, 2022, 18:10

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and   FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png

I will  fix  it

#4