available stock randomly changes to a negative number
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I go in and set stock for an item at 100 and then come back 3 minutes later and it's some random negative number like -531. Very frustrating. Please help!
Hello
My plugin cannot change product data on its own. Do you use product sync plugins?
What plugin version number are you using?
Thanks for the response. I'm not sure what plugin version I'm using. I'm not the developer. But this makes me think that somehow it's pulling inventory from quickbooks. I don't track the inventory in quickbooks, so I have lots of negative stock quantities. If you happen to know a setting I need to change, but will also give my developer that feedback. Thanks
Hello
I'm not sure what plugin version I'm using - it's easy to see - https://share.pluginus.net/image/i20221118085436.png
But this makes me think that somehow it's pulling inventory from quickbooks. - My plugin edits product data and does not add custom functionality. So if a 3rd party plugin changes the stock data of a product my plugin can't affect it
Thanks for the help. We found a setting that was pulling stock levels from quickbooks. Working great now!
Hello
Ok! Great! Welcome;)