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Autosubmit shop page is not working properly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Tigran(@tigran-2)
8 Posts
Customers
July 2, 2020, 08:04

Hello,

I have product filter installed on my main page and on the shop page. The issue is the autosubmit option is not working properly on the shop page. When I change the price range or choose one of the filter, it shows 'loading' status but products are not updating based on the choosen filters. In order to activate the filters I need to press 'Find' button and only after that the products are showing based on the choose filters. You can see the issue on the following page. https://www.nationalboilerparts.co.uk/shop/

Could you please advise what might be the problem?

 

Last edited on July 2, 2020, 08:05 by Tigran · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 2, 2020, 12:08

Hello

Please paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

To get license key - https://codecanyon.net/downloads  - https://c2n.me/46i7Aam.png

#2
Tigran(@tigran-2)
8 PostsTopic Author
Customers
July 2, 2020, 12:21

I assume it is 'Item Purchase Code'. If yes, just did it.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 2, 2020, 12:24

Check an option please - https://c2n.me/48eqtYg.png

#4
Tigran(@tigran-2)
8 PostsTopic Author
Customers
July 2, 2020, 12:46

Thank you, it works. For some reason when you choose 'price range' or when you press 'in stock' option the website loads takes very long time to show the results. I found this article - https://products-filter.com/searching-is-slow/ so will read first and follow the guide. If any issues, will let you know. Thank you!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 3, 2020, 11:03

Hello

Also  try  cache in  plugin settings->Advanced->Options - https://c2n.me/48fgKZv.png

#6
Tigran(@tigran-2)
8 PostsTopic Author
Customers
July 3, 2020, 11:13

Thank you! It works good and my products are loading much faster once I followed your guide. However I have another issue. When I go to the shop page and choose any filters it shoes products based on the choose filers however if you scroll to the bottom, it doesn't load MORE products, only shows the spinning wheel. Only after you re-load the page, it loads the other products. Could you please advise? - https://www.nationalboilerparts.co.uk/shop/

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 3, 2020, 12:01

Hello

This is incompatibility of ajax mode with this functionality - https://c2n.me/48fkCDR.png - try  to use  this  plugin - https://wordpress.org/plugins/yith-infinite-scrolling/

#8
Tigran(@tigran-2)
8 PostsTopic Author
Customers
July 3, 2020, 12:26

Thank you. Will check it

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 6, 2020, 10:43

Hello

Welcome;)

#10