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Autocroll not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Spencer(@spencer)
16 Posts
Customers
February 19, 2020, 11:05

Hello there,

I followed your advice on another post and added the code from here: https://products-filter.com/auto-scroll-to-element-after-ajax-is-done/

However, the autoscroll is still not working. I will add the url in a secure post.

Cheers,

Spencer

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 19, 2020, 13:20

Hello  Spencer

it works only in ajax mode.  So,  please,  enable   the  ajax  mode

#2
Spencer(@spencer)
16 PostsTopic Author
Customers
February 19, 2020, 15:36

Hi Pablo,

Thanks for getting back - I have enabled Ajax Mode now, but still no joy.

I did try the free version before buying - I switched on Ajax Mode but didn't know this is what it did! But I am not sure why this couldn't be working now - any idea? I am not getting an error in the Console.

Regards,

Spencer

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 20, 2020, 13:16

Hello Spencer

Please  drop  me  wp-admin  access  I will  check  it

the autoscroll is still not working - https://c2n.me/4661FJK.png

#4
Spencer(@spencer)
16 PostsTopic Author
Customers
February 20, 2020, 13:44

I have added login details for you to the private panel.

Thanks Pablo!

Spencer

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 21, 2020, 11:40

Hello Spencer

Please  do  test.

#6
Spencer(@spencer)
16 PostsTopic Author
Customers
February 21, 2020, 12:53

Hi Pablo,

That's fantastic - what was the problem? I am guessing I missed a setting?

Thanks you for your help,

Spencer

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 24, 2020, 13:11

Hello Spencer

Please check  shortcodes  on  this test page

#8