PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Attributes not show on Bear

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello to all

I have a strange issue with Bear, some attribute items (color items for example) not show on the editor but is exist on the attributes list.

Has anyone see this before or know what to do to fix this issue ?

Thank you

 

Hello

What plugin version number are you using?

Download from ThemeForest, Version 2.1.4.5

I'm using PHP 8.3.1.4, Wordpress 6.7.1 if that helps

Ok! I got it

Can you drop me ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Thank you for help

Check on private data

 

Hello

Unfortunately with this FTP access I can't make changes

I tried with the same credentials and the FTP is working perfectly, I'm using the FileZilla

I made a new user, can you try again?

Hello

Yes, with this access I can connect but any saving of the file breaks the connection. Please check your access settings.

Hi

I tried with filezilla, both connections have working, I change files

Today I have also noticed this errors in the error log file, many of this

[02-Jan-2025 13:01:17 UTC] ID was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action('admin_init'), WP_Hook->do_action, WP_Hook->apply_filters, WSAL\WP_Sensors\WooCommerce_Sensor::event_admin_init, WSAL\WP_Sensors\WooCommerce_Sensor::check_wc_ajax_change_events, WSAL\WP_Sensors\WooCommerce_Sensor::check_attributes_change, WSAL\WP_Sensors\WooCommerce_Sensor::get_wc_product_attributes, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.

 

Can you send me the file that you try to upload , my email is on the other data

Hello

I found the reason. This attribute was created incorrectly.

An attribute taxonomy must not have a hierarchy.  But this term has a parent term and to avoid an error the plugin hides it. Please fix this. You can try recreating this attribute.

Hello Pablo

I don't know how that happens !!

So we need to make new attributes, only with this that we have the issue

Thank you very much for your time and for help

Hello

Welcome;)