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Attribute Issues

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
MarketDirACI(@marketdiraci)
10 Posts
Customers
September 18, 2020, 14:18

Good Morning,

Our team uses the premium WOOBE Bulk plugin in. We mass uploaded a new attribute to corresponding products and it applied it to the products but it does not show up on the product filter, we are using WOOF for our filter system. We have tried several trouble shooting options, form deleting the attribute and adding it in again to manually adding the attribute to select products to see if the plugin was the issue and it indeed seems to be the problem. How may we get the attributes to catch with the WOOF filter system? We appreciate any and all help.

Thank you for your time.

Gracefully,

Ronald Ryan

Marketing Assistant

Ph: 954.921.1171 ext. 426

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 21, 2020, 09:57

Hello Ronald

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#2
MarketDirACI(@marketdiraci)
10 PostsTopic Author
Customers
September 22, 2020, 14:46

Hi Pablo,

Where can I find the licensing key?
I have the codecanyon zip file but there is no actual key in the licensing folder.

-Ana
Marketing Director

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 23, 2020, 09:51

Hello Ana

To get license key - https://codecanyon.net/downloads  - https://c2n.me/46i7Aam.png

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#4
MarketDirACI(@marketdiraci)
10 PostsTopic Author
Customers
September 23, 2020, 14:30

Thanks, Pablo. It's done.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 24, 2020, 09:10

Hello Ana

Your  link - HTTP ERROR 403

Perhaps you have an IP restriction?

#6
MarketDirACI(@marketdiraci)
10 PostsTopic Author
Customers
September 24, 2020, 17:58

You can access now

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 25, 2020, 10:41

Hello

Now the site does not load at all

#8
MarketDirACI(@marketdiraci)
10 PostsTopic Author
Customers
September 25, 2020, 15:50

We will need to know your IP address and also the address of the site you are trying to access just be sure you are not mistyping it.

 

https://www.acihoist.com/wp-login.php

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 28, 2020, 09:47

Hello

I  added  in  private  data

#10
MarketDirACI(@marketdiraci)
10 PostsTopic Author
Customers
September 28, 2020, 15:39

You should be good to access the site. If you have any issues, please screenshot what the error is that you get so I can investigate.

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 29, 2020, 10:01

Hello

I  did  a test - https://c2n.me/49fobqr - It looks like everything is working correctly.

The counter is equal to one because four products are private - https://c2n.me/49foziJ.png

#12
MarketDirACI(@marketdiraci)
10 PostsTopic Author
Customers
September 29, 2020, 21:21

Thank you.

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 30, 2020, 09:46

Welcome;)

#14