Forum Navigation
You need to log-in to create request (topic) to the support
Attribute filters not showing any results even though there is products with those attributes.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
June 10, 2022, 13:23
We have filters set up that pull in various product attributes. However, when I select a value that there is products for from the filter dropdown and click the filter button it isn't returning any results.
Any help would be appreciated.
June 13, 2022, 11:18
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Watch this video - https://products-filter.com/video#beGT6p_look