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Attribute filter on category archive page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Antoine(@antoine)
11 Posts
Customers
July 16, 2020, 19:03

Hi,
I have an issue I've seen before. I searched in your doc and forum to find a solution or similar issue without success.

First visit a category archive page :  https://premiumfactory.eu/en/product-category-en/special-effect-machines-en/

And then filter by effect > snow (which is product attribute).

You will get 4 products instead of 16 and I can't figure out why. The number 16 is good.

 

When I do the same but on a brand archive page. It is working fine.

https://premiumfactory.eu/en/marque/universal-effects/

What am i missing ?

Best regards.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 17, 2020, 13:05

Hello

Perhaps this is a conflict with third-party software

try  to change   this  slug - https://c2n.me/48qImhI.png

If  no  luck - try  this  option - https://c2n.me/48qIr5w.png

#2
Antoine(@antoine)
11 PostsTopic Author
Customers
July 20, 2020, 17:46

HI,

Thank you for your quick answer. I tried both options with no luck. I'll try the classic wordpress debugging process and will let you know if I find something, except if you have another idea.

Regards

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 21, 2020, 12:24

Hello

If no  luck  - please drop  me  wp-admin access  - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#4