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All variations with the same title

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Gunta(@gunta)
16 Posts
Customers
October 4, 2021, 11:12

Hello,

My product's variation is Size. All Titles are the same and I don't know which size is which one, what should I do?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2021, 12:52

Hello

Please read this - https://bulk-editor.com/why-the-attributes-of-one-product-can-be-seen-in-one-of-its-variants-and-no-attributes-are-visible-in-the-second-identical-product

#2
Gunta(@gunta)
16 PostsTopic Author
Customers
October 4, 2021, 13:52

I am sorry, I'm not an IT Specialist, just a simple user. Where is it function.php?

#3
Gunta(@gunta)
16 PostsTopic Author
Customers
October 4, 2021, 16:19

Did I do everything correct? It doesn't help

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 5, 2021, 09:55

Hello

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png I will  check it

#5
Gunta(@gunta)
16 PostsTopic Author
Customers
October 5, 2021, 10:00

I haven't purchases the plugin yet, I'm just testing it.

But it's not a problem, I can buy it, if the issue can be resolved

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 5, 2021, 10:03

Ok!

I haven't purchases the plugin yet, I'm just testing it. - In this  case  just paste   FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Last edited on October 5, 2021, 10:04 by Pablo Borysenco · #7
Gunta(@gunta)
16 PostsTopic Author
Customers
October 5, 2021, 10:39

done

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 6, 2021, 12:14

Hello

Please  drop  me FTP + wp-admin access/  I do not need access to your hosting

#9
Gunta(@gunta)
16 PostsTopic Author
Customers
October 6, 2021, 14:49

I am sorry, I hope now the information is correct

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2021, 09:19

Hello

Ok! Great!

Please  add wp-admin access  And   add the path where your site is located on the server (I see you have a lot of sites)

#11
Gunta(@gunta)
16 PostsTopic Author
Customers
October 7, 2021, 13:25

done

 

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 8, 2021, 17:15

Hello

Please  clear  all  cache

I am changing the plugin code but it looks like these changes do not apply

#13
Gunta(@gunta)
16 PostsTopic Author
Customers
October 10, 2021, 11:00

Hello Pablo,

we are changing hosting this weekend.

I wrote new information about access to Cpanel. If you need ftp access, will try to get information

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2021, 09:36

Hello

The  same  result - https://share.pluginus.net/image/i20211011103649.png

#15
Gunta(@gunta)
16 PostsTopic Author
Customers
October 11, 2021, 10:19

Hello,

cleared cache

#16
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2021, 12:32

I cleaned this cache - https://share.pluginus.net/image/i20211011133242.png  -  nothing changes

#17
Gunta(@gunta)
16 PostsTopic Author
Customers
October 11, 2021, 13:20

So it's not possible to properly use your plugin on our website?

#18
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2021, 09:21

Hello

No! It is impossible to work with such settings of your hosting. My plugin is ok  and it works well for over 30,000 users

You may be using server side cache or the site folder is on a different path

#19