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All products edited with WOOBE not show out of stock

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Matt(@matt-3)
41 Posts
Customers
January 21, 2020, 23:08

We edited a large quantity of products and some we did not. For all the products we edited, they now show as out of stock in the backend under products and also the front end.

Their inventory shows Qty 500 and all variations have Qty 500 so it is in stock but something is wrong.

All products not edited with WOOBE have this issue

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 22, 2020, 11:52

Hello

Please drop  me  wp-admin  access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png and  exact  link to  the  products  with this issue. I will check  it

#2
Matt(@matt-3)
41 PostsTopic Author
Customers
January 22, 2020, 16:31

I should mention a correction. All products NOT edited with WOOBE do NOT have this issues. Only products we edited now show out of stock even when it shows they are in stock. Please check private data for more information

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 23, 2020, 12:10

Hello

https://c2n.me/45DFXrS.jpg - This is not standard woocommerce functionality.

In fact, this functionality does not correctly process data - https://c2n.me/45DGun3.jpg  https://c2n.me/45DGBNr.png

I think the problem is that when updating a product using my plugin, the necessary hooks do not work and this can cause a conflict.

Or is it a simple caching problem - Please  clear all  cache + transient ( https://c2n.me/45DHCzp.png )

To solve this, please write to support of the current theme. Ask how they get this data - https://c2n.me/45DFXrS.jpg

#4
Matt(@matt-3)
41 PostsTopic Author
Customers
January 23, 2020, 17:16

I have contacted CiyaShop (potenza global solutions) for an answer. will post back on findings

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 24, 2020, 11:48

Hello

Ok!  I'm waiting for your answer

#6
Matt(@matt-3)
41 PostsTopic Author
Customers
January 25, 2020, 17:20

Hello. Ok i contacted the theme developer and they gave me the path to the file that manages this in stock label for product listing. Please check private data for more information

#7
Matt(@matt-3)
41 PostsTopic Author
Customers
January 25, 2020, 20:27

Hello i managed to fix this. It seems after migration from Magento to WooCommerce, it set all product variations to"Manage Stock" and we had some variations set to 0 stock which produced the out of stock label on the product listing. We used WOOBE and went in and unmanaged stock for variations on all products and now the out of stock label does not show on product listing.

Consider this resolved. :) Thank you for your help.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 27, 2020, 11:53

Hello

Ok! Great! Welcome;)

#9