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After export, import does not work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello, after i make csv file export, then i want to import to another woocommerce site, import does not work..only sho loading..no finist..

Hello

Can  you  create  video  with   the  issue(please  open browser console)?

Here a video Video sample

Hello

Ok!  Please  drop  me   example  of  your export  file. I will check  it

Hello

I  mean  drop  me  your CSV  file  with 2 or 3 products   to test  it  on my  server

Hello i was test to another server with different domain and work fine, i also try move my production site, to another server and try to import csv, but not work..i dont know why..

Hello

In this case try  to deactivate  all plugins except woo+woobe   and  do test please.