After applying filter all filters options disappear
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
On our site we are using WOOF filters. We didn't have this problem before, also on our beta site this plugin is working fine.
The issue is that when 1 filter is applied all of the other filter options disappear. Only In stock, price bar and reset button remain.
I doublechecked the settings of the live site vs. the beta and the settings are exactly the same.
In the secret area you can find the settings and the urls to both sites.
Mika
Hello Mika
Can you drop me wp-admin access? I will check it
Hello Pablo, after doing a lot of testing to rule out what was causing this the problem was located.
We use the plugin WOOF by Category to have more flexibility on category level. Unfortunately this plugin, or the WOOF filters itself caused redirects that made the WOOF filter options disappear. Maybe the new update from your plugin caused this behavior.
Is there a way within the WOOF filters plugin to disable this redirecting after a filter option has been selected?
Hello
Please check option - Advanced->Options - https://c2n.me/45nWyUx.png
Maybe the new update from your plugin caused this behavior. - We did not make such changes in the plugin.