Quote from Pablo Borysenco on August 22, 2023, 11:52

Hello Chris

are you using turbo mode?

these products do not appear with any filters?

Are these products displayed without the filter?

Quote from LA Cutting Products on August 22, 2023, 17:54

Good morning,

No I'm not using Turbo mode.

No they do not appear in the filter.

Yes they show in the store.

 

Thoughts

Quote from Pablo Borysenco on August 23, 2023, 09:51

Hello

Ok!  Please  drop  me  exact  link to  the  issue (page  with  the filter)   and   a link to a product that does not appear in the search result

Quote from LA Cutting Products on August 23, 2023, 18:18

Good Day,

Here is a link to the product page

https://staging.sawserviceofwa.com/product-category/bi-metal-blades/?orderby=date&paged=1

You will see in the "Width x Thickness" Dropdown that the 1.5 x .050 is not displaying as an option you can see here that the Attributes do match the Dropdown but seems to not be finding it.

 

A Link to a product

https://staging.sawserviceofwa.com/product/39-4-0-x-1-5-x-050-x-2-3-dewalt-m42-bi-metal/

Let me know

Thanks

Chris

Quote from Pablo Borysenco on August 24, 2023, 10:54

Hello Chris

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Quote from LA Cutting Products on August 24, 2023, 18:47

Got it let me know what to do next.

 

Thanks

Chris

Quote from Pablo Borysenco on August 25, 2023, 10:31

Hello Chris

Unfortunately your key is invalid.

please update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Quote from LA Cutting Products on August 25, 2023, 19:12

Done

Let me know

Quote from Pablo Borysenco on August 28, 2023, 11:40

Hello

Please  add  wp-admin  access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Quote from LA Cutting Products on August 28, 2023, 19:07

All done I have added the requested information

Quote from Pablo Borysenco on August 29, 2023, 11:25

Hello Chris

Are you using custom code? When I disable hide empty terms this attribute is shown - https://share.pluginus.net/image/i20230828222744.png

Please  drop me  ftp access  I  will check  it - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png

Quote from LA Cutting Products on August 29, 2023, 19:09

Done

thank you for looking at that

If it helps here is my other site using it as well

https://lacuttingproducts.com/

I do not have the 1.5" here at this time

 

Thanks

Chris

Quote from LA Cutting Products on August 29, 2023, 20:52

I was playing around with the settings and i seem to not be able to get the Show count to go away when the Hide empty terms is at yes.

Thanks

Chris

Quote from Pablo Borysenco on August 30, 2023, 12:20

Hello Chris

Please add a second license key - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

I was playing around with the settings and i seem to not be able to get the Show count to go away when the Hide empty terms is at yes. - Advanced->Options  - https://c2n.me/4jfcJZU.png

 

Quote from LA Cutting Products on August 30, 2023, 17:47

Done

Quote from Pablo Borysenco on August 31, 2023, 11:18

Hello

Ok!  Please  add ftp access - https://share.pluginus.net/image/i20230831121839.png

Quote from LA Cutting Products on September 1, 2023, 17:45

No i do not have any custom code on your plugin.

Also FTP was added its a web link

 

Quote from Pablo Borysenco on September 4, 2023, 11:13

Hello

Unfortunately, I don’t see FTP access, there is only wp-admin access and database access (which I don’t need at all)

Quote from LA Cutting Products on September 5, 2023, 17:41

I have updated it

Thanks

Chris