add new product button is missing

🎄 Holiday Notice - Support Vacation 🎄

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

• ❌ No ticket responses from December 28 to January 6
• ✅ Support will resume on January 7, 2026
• 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
• ⚠️ Urgent technical issues: Please check our documentation and codex first

🎅 Season's Greetings! 🎅

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉

We wish you:

• 🚀 Successful online stores
• 💰 Growing sales
• 😊 Happy customers
• 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

clickhu(@clickhu)

7 Posts

Customers

August 30, 2021, 11:14

Quote from clickhu on August 30, 2021, 11:14

Hi,

in my install, I realized that the add new product button is missing. But it is there on your videos.

Please help. Thanks

Hi,

in my install, I realized that the add new product button is missing. But it is there on your videos.

Please help. Thanks

#1

clickhu(@clickhu)

7 PostsTopic Author

Customers

August 30, 2021, 11:48

Quote from clickhu on August 30, 2021, 11:48

Ok, I found it, just a filter was on the list and it seems product can't added if filters are on.

 

Ok, I found it, just a filter was on the list and it seems product can't added if filters are on.

 

#2

clickhu(@clickhu)

7 PostsTopic Author

Customers

August 30, 2021, 11:51

Quote from clickhu on August 30, 2021, 11:51

But I have another question. As I will upload thousands of product images I use HappyFiles plugin to handle images into folders etc. But when I try to set a new default image using BEAR, only the default media Library opens and the folders are missing. Is there a way to use the folders?

 

Thanks

 

But I have another question. As I will upload thousands of product images I use HappyFiles plugin to handle images into folders etc. But when I try to set a new default image using BEAR, only the default media Library opens and the folders are missing. Is there a way to use the folders?

 

Thanks

 

#3

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 30, 2021, 13:37

Quote from Pablo Borysenco on August 30, 2021, 13:37

Hello

We use standard  WP  functionality to add images. Unfortunately, I don't know why the third-party plugin doesn't add folders.

please contact the support of a third-party plugin - they may have limited the pages on which their plugin works

Hello

We use standard  WP  functionality to add images. Unfortunately, I don't know why the third-party plugin doesn't add folders.

please contact the support of a third-party plugin - they may have limited the pages on which their plugin works

#4