Activating this plugin breaks ATUM Inventory Management for WooCommerce Multi Inventory functionality
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I use ATUM to have inventory recorded in multiple warehouses. It has functionality to show a stock as available if it is available in any of the defined locations. Without your plugin and with ATUM"Inventory Iterations" set to"Use next in priority order", Woocommerce correctly shows an item as available even if it is available in just a secondary location. If I set Woocommerce to hide sold out items, it does not hide items that have stock in secondary location.
Once I activate your plugin, this Woocommerce functionality breaks. An item that has stock only in a secondary location is hidden from the catalog. This should not be affected by activation of your plugin, which is functionally useful, but not if it hides available items from the catalog...
Please can you review why this might be happening.
Versions:
Wordpress 6.1.1-lv
Woocommerce 7.2.2
ATUM 1.9.25.1
Multi-Inventory: 1.7.8
My support discussion with ATUM can be viewed here:
Thank you!
Hello
What version number of my plugin are you using?
Version 1.3.1
Hello
do you use the"In stock" filter?
Check in Advanced->Options - https://share.pluginus.net/image/i20230105101752.png
Yes, I use the"In stock" filter.
The Listen Catalog Visibility is set to"Yes". Setting this to"No" did not change the behaviour. Items in secondary storage are not displayed in the shop catalog.
Hello
If you use"In stock" filtering by default, then of course the products will be hidden.
Because the filtering happens on the values in the database and the third-party plugin does not change this in the database
If I do not use your plugin, these items ARE displayed and thus I conclude that the database is recording these as"in stock" so I would expect the filter to show these items when there is some availability, same as Woocommerce displays them without your plugin.
Hello
If I do not use your plugin - do you use"In stock" filtering by default? something similar to this(https://c2n.me/4hyuhqP.png) - https://products-filter.com/manipulate-search-data-options
the database is recording these as"in stock" - I highly doubt this. If that was the case then there would be no problem
Most likely this plugin keeps track of products and adds them to the request.
I do not use"in stock" filtering by default similar to your example. I set Woocommerce setting in Products / Inventory section."Inventory visibility" to"Hide items that are unavailable". This is plain vanilla standard Woocommerce functionality.
Without your plugin, this shows the items that have stock in secondary location. As soon as I activate your plugin, the item becomes hidden from view, regardless of whether the"In stock" filter is set or not by the user.
I can give you access to my Dev environment where I can show examples of this occuring, but then we need to communicate credentials somewhere else.
To add any private data - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
