PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

A new meta field created as text area does not save in content

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
sarl.pop.superette@gmail.com(@sarl-pop-superette-gmail-com)
6 Posts
Customers
March 17, 2022, 13:17

Hi-

First congrats for your plugin.

My issue : a new meta field created as text area does not save in content.

I mean I can edit it, save it etc. But when I re-open it, it's empty!

It works fine for text input but not for text area.

Can you help?

Best

P.

#1
sarl.pop.superette@gmail.com(@sarl-pop-superette-gmail-com)
6 PostsTopic Author
Customers
March 17, 2022, 13:17

Erratum:

*My issue : a new meta field created as text area does not save ITS content.

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 18, 2022, 11:44

Hello

Please drop me  wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#3
sarl.pop.superette@gmail.com(@sarl-pop-superette-gmail-com)
6 PostsTopic Author
Customers
March 18, 2022, 15:30

Done. Never used FTP. Only wp-admin.

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 21, 2022, 10:49

Hello

Please  add  username

#5
sarl.pop.superette@gmail.com(@sarl-pop-superette-gmail-com)
6 PostsTopic Author
Customers
March 21, 2022, 12:02

Hello, it's done. Warning, I gave a new password.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 21, 2022, 13:38

Your access - https://c2n.me/4fdzPWz.png

#7
sarl.pop.superette@gmail.com(@sarl-pop-superette-gmail-com)
6 PostsTopic Author
Customers
March 21, 2022, 14:32

Oops, sorry the ID is 1****p.net (1****p is that I put as private data).

Thx@.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 22, 2022, 11:15

Hello

I  did  a test - https://c2n.me/4fe2tjd - It looks like the problem is that you are using invalid characters in the meta field name

#9
sarl.pop.superette@gmail.com(@sarl-pop-superette-gmail-com)
6 PostsTopic Author
Customers
March 22, 2022, 12:56

Hello, you are right, this is where is the issue. How can I can rename the meta fields without creating new ones? Can you help? Thanks a lot. P.

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 23, 2022, 10:59

Hello

Unfortunately, if you change the meta key, this is already new meta data.

#11