Wrong filter sidebar on main categories
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
When I go to https://watersport-meerstad.nl/producten/sup-boards/ the subcategories (all-round, touring etc) are suddenly shown as the main category in the filter menu. Indenting makes sense if it falls below a parent category. All-round, Touring, Race, etc. fall under SUP boards. But SUP boards are not top of the list. It should be like https://watersport-meerstad.nl/producten/sup-boards/all-round/ things are going well, for example. It seems to be an issue with main category pages.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
We use the free version, so I don't think we have a license key? And we use the latest version (Versie 2.2.4.2)
Hello
You are definitely using the paid old version of the plugin. If you do not have the license, then you downloaded it from third-party resources
Mmmm, that is stange...will check with the client!
Found it! See private data field :-)
Hello
Found it! - )))) Looks like you bought the plugin yesterday
On the categories page, the filter will only show child categories
This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products )
Found it! - )))) Looks like you bought the plugin yesterday -> correct, because client is away and didn't want to wait for this license key :-)
I understand, but we should see the category title (SUP Boards) in bold above the list of subcategories AND the subcategories should be styled like here https://watersport-meerstad.nl/shop-sup-board-kopen/. It seems that they show as main category (regarding styling) and not as subcategory?
we should see the category title (SUP Boards) in bold above the list of subcategories - no it shouldn't work like that. As I wrote earlier, the filter will only show child elements.
the subcategories should be styled like here - These are your custom styles, our plugin does not have such styles.