WOOF redirects to a full search rather than filtering current results
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
When I enter a product category, tag, attribute, whatever limited page, the filters are set correctly with the proper counts for filter options, but when I select any filter option rather than ajax filtering the current page it redirects to a completely different search page and returns results for the entire product list (though the filter text remains correct, and"reset" returns to the original taxonomy page. I know I'm missing some kind of an option or flag somewhere, but I cannot for the life of me figure out what it is.
All of my options are currently set to"Yes" (set filter automatically, dynamic count, etc etc) and I have tried these also set"No" with no change in behavior.
Hello
Please drop me exact link to the issue I will check it
I have added the link in private data, since it's a staging site not prepared for traffic.
Going in from the base shop link the filters do stack correctly and behave as expected, but if you start from limiting a category via a menu (or direct) link, the filter doesn't have that limit already saved and I'm pretty sure it's because I need a variable in the shortcode but I can't figure out what it is. If I HAVE to set a different template for every individual category that calls the filter specifically and directly I certainly can, but wow that's tedious and annoying.
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
I'm not sure if I understood you correctly. what limits?
I checked and it looks like on the category page the filter only shows the actual values
My license key has already been included there, I added it the first time I posted.
If you go into the shop via a category and then select a filter from WOOF in the sidebar, it does not REMAIN limited by the category previously selected, it pulls from every product in the catalog, which is not expected behavior. I would like customers to be able to select"eye shadow" and then limit those products by color, but what happens is they select"eye shadow" and select a color and return EVERYTHING that color. I believe this to be incorrect behavior because the filter counts are correct when you view a category -- there are 2 red eye shadows, etc -- but actually SELECTING"red" returns everything red, not just those 2 shadows, but still has the original (correct) filter item counts.
Hello
Yes, I understand you. You are right this is not correct behavior. I think this is a conflict with third-party software
Please add wp-admin access( https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png ) to your staging site I will check it
I agree that this sounds like a conflict, and I'm afraid it may be my theme. :) I've added wp-admin credentials to the private data.
Hello
Yes, it looks like this is incompatibility with the current theme, or rather with the archive template
I created a test page - https://staging7.dragonsworn.net/test-woof/