WOOF color filter return no products
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
We bough your plugin on codecanyon and we would like assistance in resolving 3 issues that we are having.
Our website is in 3 languages Dannish (primary language), English and German. We also have 2 currency, DKK for Dannish and Euro for English and German.
So far we manged to translate our color filter for all languages but each time we try to filter a product by color, we end up with this message for any language we use:
English: No products were found matching your selection.
Dannish: Desværre var der ikke nogle produkter, der matchede din søgning.
German: Leider wurden zu deiner Suchanfrage keine Artikel gefunden.
We did assign the colors to the product but they don't show up.
The second issue that we face is that we are unable to translate the Product filter title. We used wpml string translation but that didn't work and we also used the following code in the advance setting of the woof plugin 'WPML taxonomies labels translations '
---
en:Produktfilter^Product Filter
de:Produktfilter^Produktfilter
But the title is still not translated
The last issue that we have is regarding the value that are showing on the price filter.
In danish, the currency and the value are both correct (See screenshot)
In german or Englishm the currency is correct but not the value. (See screenshot)
The values in Euro vary from 24.95 to 49.95
We would really appreciate some help in resolving these 3 issues.
Thank you
Hello
Please read this ( https://c2n.me/43BINOY.png ) - https://products-filter.com/extencion/color/
Product Filter - It looks like a widget title - https://wpml.org/forums/topic/translate-widget-titles-5/
In german or Englishm the currency is correct but not the value - this is incompatible with a third-party currency switcher. Do you use WPML currency switcher?
Your site - https://c2n.me/43BJhPe.png
Hi,
As i have ementioned in my firstapost, we have followed the instrucstion from ( https://c2n.me/43BINOY.png ).
We can see the colorfilter in all language but there is no prduct found when using it.
Can you please tell me what bit of the documentionI have missed?
Product Filter - We have already set the correct title in the wpml string translation
Here is the screenshot
Hello
Ok! Drop me please wp-admin access - https://c2n.me/42BAoj4.png I will check it
Hi,
I just added the Temporary Logins URL in the private data box
Thank you
Hello
Your site - https://c2n.me/43Ffsq4.png
Try this option ->Advanced->Options- https://c2n.me/43FfYHS.png
Hi,
Thank you for the screenshot, this work perfectly.
I have included new login details for help with the wpml translation.
Thank you very much
Hello
Very strange! Please drop me FTP access I will check it
Hi,
Sorry for the long delay..
FTP details added to the private box
Hello
Can you disable cache on server side? I am making code changes and this does not appear on the site
Hi,
Cache is not enable but I flushed it just in case.
Hi,
I just realise that I gave you the ftp for the staging site but the URL for the Live site. I have updated the site URL in the private box.
I'm really sorry
Hello
Please do not forget to save it. - https://c2n.me/43LGJ3I.png
Now I see the same link, and my changes in the code give nothing
Hi,
I see the correct URL in the private box..
But here is the link..
Maybe you can delete the url at your end once you see it
Hello
Ok! Please do translation of the widget title and do test
Hi,
All seem ok now thank you.
What did you do to make it work?
Hello
I added a filter for the widget! in the new version it will be included
Hi,
Can you please give a me the name of the file you edited so I can make the change to the live site.
Thank you
Hello
In file - wp-content\plugins\woocommerce-products-filter\classes\widgets.php - https://c2n.me/43Q8eJE.png
Thank you :)
It work on production now.
Will you be adding this code to the next version on codecanyon or do i need to keep the code aside for the future.
Thank you