WooCommerce Products Filter plugin, when disabled, the dropdown menu works. If enabled it's not working.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Saurya on December 31, 2020, 14:23I'm facing this since your recent update, few parts of the websites are not functioning well, I connected with the Support team of Elementor.
Below is as it is the reply of the Elementor Technical Team, kindly help me with it asap.
Upon checking, this issue is coming from the WOOF - WooCommerce Products Filter plugin, when disabled, the dropdown menu works as demonstrated on this screenshot:
I have enabled it back so you can try it at your end.
Please also report this issue to the developers of this plugin so they will become aware of this issue and possibly offer a solution.
If they need any technical details regarding Elementor, they are free to open an issue on our Github page where our developers will be happy to collaborate directly with them.
https://github.com/elementor/elementor/issues/new/choose
I'm facing this since your recent update, few parts of the websites are not functioning well, I connected with the Support team of Elementor.
Below is as it is the reply of the Elementor Technical Team, kindly help me with it asap.
Upon checking, this issue is coming from the WOOF - WooCommerce Products Filter plugin, when disabled, the dropdown menu works as demonstrated on this screenshot:

I have enabled it back so you can try it at your end.
Please also report this issue to the developers of this plugin so they will become aware of this issue and possibly offer a solution.
If they need any technical details regarding Elementor, they are free to open an issue on our Github page where our developers will be happy to collaborate directly with them.
https://github.com/elementor/elementor/issues/new/choose
Quote from Saurya on January 2, 2021, 07:51Can anyone help me with the solution?
Can anyone help me with the solution?
Quote from Pablo Borysenco on January 4, 2021, 11:39Hello
Please drop me a link to the issue
Hello
Please drop me a link to the issue
Quote from Saurya on January 7, 2021, 12:51Hi @pavlo_borysenco,
Here is the link to the homepage: https://bit.ly/39oHf3d
I've kept the "Trusted by" carousel slider element hidden as of now on the homepage.But on the menu, you can see there is no dropdown arrow for the submenu.
Wherein if you visited any of the other pages, you will be able to see the dropdown.
Again, even product filters are not working well.
Check brand pages: https://bit.ly/3rZAPzLTry to navigate with the help of page numbers at the bottom, always page 1 will be opened instead of 2,3, or some other page.
If there is no solution, or if developers are still working on it.
Request you to provide me a way to roll back to the previous version.
Hi @pavlo_borysenco,
Here is the link to the homepage: https://bit.ly/39oHf3d
I've kept the"Trusted by" carousel slider element hidden as of now on the homepage.
But on the menu, you can see there is no dropdown arrow for the submenu.
Wherein if you visited any of the other pages, you will be able to see the dropdown.
Again, even product filters are not working well.
Check brand pages: https://bit.ly/3rZAPzL
Try to navigate with the help of page numbers at the bottom, always page 1 will be opened instead of 2,3, or some other page.
If there is no solution, or if developers are still working on it.
Request you to provide me a way to roll back to the previous version.
Quote from Saurya on January 7, 2021, 15:24Hi @pavlo_borysenco,
Additionally, I'm facing this problem as well on filter toggle: https://pluginus.net/support/topic/toggle-button-and-filter-button-does-not-work/
On the left-hand side, try to open the close filter: https://bit.ly/3rZAPzL
Going through the forum feels like the recent update in the plugin has caused major problems throughout the globe to users using this plugin.
By the time everything is fixed, I'll request you to please share the link to the earlier 3 versions of the plugin or else a roll back feature.
Thanks,
I'm using this plugin since 2016, this is the first time.Things are really complicated.
Hi @pavlo_borysenco,
Additionally, I'm facing this problem as well on filter toggle: https://pluginus.net/support/topic/toggle-button-and-filter-button-does-not-work/
On the left-hand side, try to open the close filter: https://bit.ly/3rZAPzL
Going through the forum feels like the recent update in the plugin has caused major problems throughout the globe to users using this plugin.
By the time everything is fixed, I'll request you to please share the link to the earlier 3 versions of the plugin or else a roll back feature.
Thanks,
I'm using this plugin since 2016, this is the first time.
Things are really complicated.
Quote from Saurya on January 8, 2021, 07:06Hi, @rpeter can you please share the solution that you found to fix the toggle issue?
Hi, @rpeter can you please share the solution that you found to fix the toggle issue?
Quote from Pablo Borysenco on January 8, 2021, 13:09Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Please update plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/ and do a test
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Please update plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/ and do a test
Quote from Saurya on January 8, 2021, 13:54Hi @rpeter,
Thanks for showing up the path, my homepage error was solved through this .. just tried few changes in .js and css.
But the toggle problem seems to be there.
Have you tested page navigation numbers? on your website.
Are they working?
In WOOF->Advance->Options->Products per page keep 1 if you have less than 2 products.
& see if the page numbers are working for you: check my example over here: https://bit.ly/3rZAPzL
Do let me know.
Thanks
--------------------------
@pavlo_borysenco I'm a free user, updated to the recent version available on WordPress.
There a lot of problems with your current version, many users are been asking to roll a back or either provide a URL to the previous version of the plugin.
Kindly do the needful. Or help in a better way.
Hi @rpeter,
Thanks for showing up the path, my homepage error was solved through this .. just tried few changes in .js and css.
But the toggle problem seems to be there.
Have you tested page navigation numbers? on your website.
Are they working?
In WOOF->Advance->Options->Products per page keep 1 if you have less than 2 products.
& see if the page numbers are working for you: check my example over here: https://bit.ly/3rZAPzL
Do let me know.
Thanks
--------------------------
@pavlo_borysenco I'm a free user, updated to the recent version available on WordPress.
There a lot of problems with your current version, many users are been asking to roll a back or either provide a URL to the previous version of the plugin.
Kindly do the needful. Or help in a better way.
Quote from Saurya on January 11, 2021, 07:23Any update: @pavlo_borysenco ??
Any update: @pavlo_borysenco ??
Quote from Pablo Borysenco on January 11, 2021, 13:08Hello
I'm a free user, - No! I see that you are using the paid version! if you didn’t buy the plugin on envato - write to support where you downloaded this plugin
Hello
I'm a free user, - No! I see that you are using the paid version! if you didn’t buy the plugin on envato - write to support where you downloaded this plugin