PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Sidebar filter that disappears in the tags

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
simonelongato.it(@simonelongato)
17 Posts
Customers
August 6, 2021, 17:22

Good evening I'm asking you for help with your awesome plugin!

I have set that there is also the search in the tags (where it says"Filtri aggiuntivi" and there is the multiple choice dropdown.

https://www.ametisgioielli.com/shop/

 

But if I enter one of these tags, that option in the sidebar disappears.

https://www.ametisgioielli.com/tag-prodotto/alta-gioielleria/ (this is a tag)

Why??

 

Thanks a lot!
Have a nice day

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 9, 2021, 12:25

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Please  check  option ->Advanced->Options - https://share.pluginus.net/image/i20210809132358.png

My test  - https://c2n.me/4cWZOQ2

 

#2
simonelongato.it(@simonelongato)
17 PostsTopic Author
Customers
August 10, 2021, 23:45

Good evening Paul, thank you very much for your reply.
I state that the site was created by another web agency. We with MAGNET took over later; this is to say that we found the plugin installed inside and I have no idea if they had purchased a license.
If I understand correctly, this possibility to update the visibility of the tags will only be possible if I know the license purchased from the previous web agency or if I buy one myself. Correct?

is this, correct? https://pluginus.net/shop/wordpress-plugins/woocommerce/woot-woocommerce-active-products-tables/

I tried to disable now but it is with the same problem

Thanks a lot in the meantime and good night!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 11, 2021, 11:56

Hello

 this possibility to update the visibility of the tags will only be possible if I know the license purchased - No! This means that we do not support the plugin without the license.

is this, correct?  -  Nо!  If you are looking for a product filter - https://codecanyon.pluginus.net/item/woof-woocommerce-products-filter/11498469

#4