Products Filter is not working, except "Search by text"
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I configured my filter structure with my 8 attributes and my only categorie but only the filter"Search by text" is working, why ?
For information, my website is : http://www.the97shop.com
Thank you very much for your help
Hello
Please to test try to show products on this page use shortcode [woof_products]
Indeed it works.
But I bought a plugin called Product Grid List Design.
It is not possible to make it work with it ?
Thanks for your help !
Hello
The plugin is not compatible with third-party templates.
There are several connectors for third-party templates - https://products-filter.com/extensions/#connectors
Hello Pablo,
Thanks again for your quick answer.
So I disabled my grid plugin and now I only have my product archive.
But I have 2 new problems :
- I don't see the"add to cart" button anymore --> I can only see it if I am selecting something through your filter
- On my product page I have 12 products who are displayed --> when I am selecting one of your filter and then I am deselecting it, I only have 6 products per page who are displayed. I have to reload the page to see the 12 products again
Do you know why ?
Thanks Pablo
Hello
- It only depends on your current product template. During Ajax filtering, the plugin uses a standard template
- Check option please - https://c2n.me/47nDzGm.png
Thanks a lot Pablo !
The toggles are not changing when I am closing or opening them. Do you know why ?
Do you know how to customize the top panel to see active filters like on that picture : https://c2n.me/47mul6m.png
Thank you :)
Hello
The toggles are not changing when I am closing or opening them. - I did test - https://c2n.me/47oJBNE
Only this option - https://c2n.me/47oK2Zx.png - Unfortunately, we do not have a ready-made solution to change this.
Hello Pablo,
Yes and on your test we can see that the toggles are not changing.
They are the same closed and opened. How can we change that ?
Thank you :)
Hello
Design tab - https://c2n.me/47q3DfI.png
Yes but it is not working even when I am letting the default toggle.
When you took the video, the configuration was this one : https://ibb.co/GMfZBw8
And when I am trying to put image as toggle with the good sign and design, I have that : https://ibb.co/xMC1THQ
Hello
It looks like a JS conflict
Try to disable all plugins except woo +woof and do test