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Product Filtering stopped working correctly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello. I have a problem with my website. The filters did work properly but a few days ago i noticed that they don’t show correctly the respective category options after having clicked one. For example:

When i click on a filter option
https://prnt.sc/RnOVKLseWnhS
https://prnt.sc/ggLGhdYx93aa

It shows after all the other terms that are not linked on this category but do exist.
https://prnt.sc/t-c8qWzaStLB

This site is based on wordpress: 5.8.4 woocommerce: 6.4.0 , woof woocommerce products filter: 2.2.6.4

Is there any easy solution to this ?

Thank you very much in advance.

P.S. I can’t actually upgrade to the newer one as i don’t have these rights but i could recommend any solution regarding that. I was hoping for some easy solution maybe to the settings or something.

hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

The only solution is to update the plugin to the latest version

Thank you for your reply.

As I am not the one having built or implemented any of this, I don't have the the license key.

I just hoped that there was some setting or code fix that I could use to fix it.

hello

Unfortunately we do not support products without a license.