Product Filter has an incorrect count
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
For some reason if you click on one of the colors, the amount of results that come back does not match the label. Any ideas of why this may be? I looked and played with some of the settings but could not get it to correct itself. Thank you.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hey Pablo,
On the chance that we didn't have the updated version because of the switch over from Woof to Husky, I installed this: https://wordpress.org/plugins/woocommerce-products-filter/ which was technically a downgrade I guess. In any event, it is still not showing the correct count of items. Clearly, this is up-to-date now since it was released 2 weeks ago. Any thoughts?
Hello
You used a very old paid version of the plugin, now you have installed the latest free version of the plugin
Please check options - https://c2n.me/4iheMO9.png
Use standard category (archive) pages. Otherwise, the plugin will not have information about the current category
Hello There,
Setting everything to categories instead of attributes does work much better in terms of count. However other than excluding id's, visibility, and publish status why an entire category would not show up when clicking on the filter option?
-Jason
Hello
Sorry, I didn't understand you, please describe it in more detail.
Hello,
We have a category called"Clearance." We have 8 active products assigned to it. None of them show up under the product filter on the front end. We do not have any excluding id's, all 8 products are visible, and the products are published. What might be causing this?
-Jason
Hello
OK. Are you sure that you have products that have these two categories(Clearance and Gabbeh rugs ) at the same time
Hello There,
Gabbeh isn't a category it is just the name of the page. However, clearance is definitely a category. We only have one category that isn't showing up in the category clearance. A few items are assigned to other categories, but those seem to be working minus the ones that are also in clearance. Those products just don't show up. I have no idea what else to check to make sure that they do.
-Jason
Hello
Ok! https://asiantraderugcompany.com/gabbeh-rugs/ - but this is the taxonomy (archive) page. This means that products have data about the current taxonomy in the request. Try to make a test on a simple shop page