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Product filter category not filter

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Joseph96(@joseph96)
7 Posts
Customers
January 9, 2021, 20:56
Good evening everyone,
The products I installed Woof product filter v 2.2.4.2 on elementor on the astra theme.
Before the update of Elementor it worked, now it does not filter, what happens is that the filter
is activated but the products are not filtered.
What can it be?
#1
Joseph96(@joseph96)
7 PostsTopic Author
Customers
January 11, 2021, 12:35

Can anyone help me?

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 11, 2021, 13:23

Hello

Please  drop  me  exact link to  the  issue

#3
Joseph96(@joseph96)
7 PostsTopic Author
Customers
January 11, 2021, 13:27

Hi Pablo Borysenco

I inserted the link in the private data

#4
Joseph96(@joseph96)
7 PostsTopic Author
Customers
January 12, 2021, 10:15

Did you manage to see the problem?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 12, 2021, 12:40

Hello

Please  drop  me  a  link  to the page  with  the  woof  filter.

 

Last edited on January 12, 2021, 12:40 by Pablo Borysenco · #6
Joseph96(@joseph96)
7 PostsTopic Author
Customers
January 12, 2021, 12:57
the link is this -->https://oro.comcart.it/prodotti/ but the filter has been applied only from mobile
#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 12, 2021, 13:07

Can  you  drop  me  wp-admin  access- https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#8
Joseph96(@joseph96)
7 PostsTopic Author
Customers
January 12, 2021, 13:10

Hi Pablo Borysenco

I did as requested

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 12, 2021, 16:47

Please  do a test

#10
Joseph96(@joseph96)
7 PostsTopic Author
Customers
January 12, 2021, 16:52

Hi Pablo Borysenco,

So, it works partly because I need to select multiple categories at the same time with the UNION method

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 13, 2021, 11:51

Hello

Use  filter  logic  as AND ( before for some reason you used NOT IN)

#12