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Problem count with set filter automatically if i'm on the child-category shop page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
MAAW(@maaw)
91 Posts
Customers
March 8, 2020, 13:42

Hi,

I have category and child-category, if i go on the child-category from my main menu (ex: Motoc 50CC > Carter Kick) and when i display the main filter, on"Catégorie de pièces" i have Moto 50CC and just under"Carter kick". If i clic on Carter Kick for reach another child-category i can't because it tell me (0) product for all other and same for the main category.

I don't have this problem with the filter on widget side bar.

If you need you'll find the credentials for the sandbox website.

Thank you very much

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 9, 2020, 14:00

Hello

This is the correct filter behavior( https://c2n.me/46mdGJm.png )!

Because only child categories are available on the category page

Widget -https://c2n.me/46mdJyL.png - This is because you disabled  a dynamic recount - https://c2n.me/46mdNQr.png

Please update  plugin to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

 

#2
MAAW(@maaw)
91 PostsTopic Author
Customers
March 10, 2020, 13:53

Hi,

Thank you for your support. But no, the child categories"Carter kick" that you can see on the screenshot and who is the current category selected have the same depht child cateogry than others who are unselectable.

"Carenage (0)" just below of"Carter kick" is a the same depth child category from the same main category.

And on the widget sidebar dynamic recount is enable and have the good behavior.

Thank you

#3
MAAW(@maaw)
91 PostsTopic Author
Customers
March 10, 2020, 14:29

Hi,

If the fixing is too heavy and i can't reproduce what you did i can give the access to the live version.

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 11, 2020, 13:10

Hello

Ok!  My  test - https://c2n.me/46okc7W

#5
MAAW(@maaw)
91 PostsTopic Author
Customers
March 11, 2020, 21:20

Oh my big mistake. May be i selected without intention another filter (marque) and i thought"dynamic count" option who is on Woocommerce>Woof  was for the widget too and not only for the main filter.

Thank you

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 12, 2020, 13:10

Hello

Welcome;)

#7