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[Please reply as soon as possible ] The quantity of products filtered is incorrect.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
evechen(@evechen)
4 Posts
Customers
May 30, 2023, 06:55

Directly accessing the 'Ready to eat' category page shows the quantity, but when using the 'Shop' page's sidebar filter for the 'Ready to eat' category, there is no quantity displayed...

Ready to eat Page:

https://env-taiwangrocerycom-newstaging.kinsta.cloud/product-category/taiwan-island-foodie/ready-to-eat/

Shop Page:

https://env-taiwangrocerycom-newstaging.kinsta.cloud/shop/

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 30, 2023, 12:04

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

On the category(taxonomy) page, the filter shows only child categories(taxonomies)

This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products )

#2
evechen(@evechen)
4 PostsTopic Author
Customers
May 30, 2023, 13:22

Hi  Pablo Borysenco

Thanks for your response...

The license key has been pasted successfully....

Please advise. Select the"ready to eat" category on the side column of the store page....
The URL appears as:   https://env-taiwangrocerycom-newstaging.kinsta.cloud/shop/swoof/product_cat-ready-to-eat/
From Backstage Store>Category"Ready to Eat">View URL is as:https://env-taiwangrocerycom-newstaging.kinsta.cloud/product-category/taiwan-island-foodie/ready-to-eat/

Attach screenshots：https://imgur.com/LQSJNHm

looking forward to your response....

Thanks You

#3
evechen(@evechen)
4 PostsTopic Author
Customers
May 30, 2023, 13:39

add video description：https://drive.google.com/file/d/1i372-1aiGI4B3szUHpfPGXdp04c0D0Vg/view?usp=sharing

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 31, 2023, 10:54

hello

Please  try  to  rename  slug  of this  category  to: ready_to-eat OR ready_to_eat OR  ready-to_eat   and  do a test

#5
evechen(@evechen)
4 PostsTopic Author
Customers
May 31, 2023, 15:26

Solved....thanks

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 1, 2023, 11:44

Great!  Welcome;)

#7