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Number of filter products is incorrect

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Elsterhund(@elsterhund)
2 Posts
Customers
August 23, 2022, 09:58

Hello,

the filter is not working properly.

Example:
Category Germany has a total of 205 active live products (see picture). If it shows 205 on the left and you then select it, it should only show 205 products, right? However, 236 products are listed on the right.

https://www.urzeit-viech.de/onlineshop/

Thanks
Sven

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 23, 2022, 12:20

Hello Sven

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Update  the  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#2
Elsterhund(@elsterhund)
2 PostsTopic Author
Customers
August 23, 2022, 15:39
Hi, I did an update.


still doesn't work
 
#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 24, 2022, 11:42

Hello Sven

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

#4