Not all products filtering correctly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, I am filtering my products by their attributes and when most are selected and filtered it either doesn't show any results or it doesn't show all the results that it should.
The count is always correct and the remaining attributes left after it has been filtered are correct too.
hello
Please drop me exact link to the issue and describe in more detail what should I do to get the error
This is the shop page
https://thestovehut.co.uk/shop-for-wood-burning-multi-fuel-stoves/
The count is correct next to each attribute but when it's filtered it says there are no products that match, when there should be.
The filter works on some attributes but not for most, mainly only works for the attributes that are attached to alot of products.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png
Done
Hello
Ok! I checked it
https://your_site.co.uk/shop-for-wood-burning-multi-fuel-stoves/ - It's just a custom page. But you restrict the display of products on this page (for example, show only a certain category). And the filter does not see your custom settings of the current template.
To filter to show counters for a specific category, use the [woof] shortcode with the attribute taxonomies - https://products-filter.com/shortcode/woof
Thanks i understand, it's working now.
is there a way i can keep the custom design like the rounded corners on the images and colour of text without writing the code for it?
Hello
Please try this - https://products-filter.com/video#dqGQgzcb5yw
Hi,
That page was working fine but i also have another category filter page i have used this code
[woof_products taxonomies=product_cat:205 per_page=12 woof_redirect='http://www.thestovehut.co.uk/product_category/electric_fires']
and when i disable swoof influence it works but the original page (that you helped me with) goes back to how it was. is there some extra code i need to enter?
Thanks for the quick responses
Hello
Please drop me exact link to the issue
https://thestovehut.co.uk/product-category/electric-fires/
Once a filter option is selected none of the products show and it redirects to the other shop page.
Hello
Ok! Please try in Advanced->Options - https://share.pluginus.net/image/i20230822125650.png - and do a test
it works for that page but makes the original go back to how it was before.
Hello
and activate SEO URL - https://share.pluginus.net/image/i20230824120224.png
Please read this - https://products-filter.com/shortcode/woof_products - This shortcode does not have woof_redirect attribute
Hi,
thanks for the previous help.
when i activate mobile version on the widget, the filter icon is not showing on mobile on either product page.
Hello
Ok! Please add shortcode - https://products-filter.com/shortcode/woof_mobile - where you want to show the filter icon on a mobile device
Thank you!
The filter background skin is white and my text is white how do i change it? i have tried in design settings but it doesn't effect the mobile version.
Hello
Please add CSS:
body .woof_show_filter_for_mobile.woof
background: #191919;
Change the icon to close the filter - https://share.pluginus.net/image/i20230831122322.png In design tab - https://share.pluginus.net/image/i20230831122433.png
Clear all cache and do a test
where do i add this css code?
found it, solved the issue. Thanks for your help!