Quote from Alex Dev on June 19, 2026, 15:39

Hello

Thank you for the details, here are the answers to your three questions, I also double checked everything against our documentation page.

1. Removing two attributes from filtering in [woof_products]

The taxonomies attribute in this shortcode needs numeric term IDs, not term slugs. Your example used taxonomies=age:16+type-produit:cadeau, but cadeau is a slug, not a number, so that part is silently ignored by the plugin (no error is shown, it just does not match anything). The 16 for age may or may not be the correct numeric ID for the term you want, this also needs to be checked.

To find the correct term ID, please go to Products, Attributes in your WordPress admin, open the attribute, then hover over the Edit link of the term you need. The link will contain something like tag_ID=23, that number is the ID you should use. Once you have the correct numeric IDs for both terms, the shortcode should work, for example taxonomies=age:23+type-produit:45 (replace 23 and 45 with your real term IDs).

2. Hiding attributes in [woof] with tax_exclude

The syntax you used was [woof tax_exclude=’pa_type-produit,pa_age’]. Looking closely, the quotes around the value are curly quotes (’ ’) instead of straight quotes (' or "). This most likely happened because of how the text got formatted when it was copied, our own documentation page shows the same curly quotes in its example. WordPress shortcodes only recognize straight quotes as valid attribute delimiters, so with curly quotes the value does not get parsed correctly and the exclude does not apply.

Please retype it manually with straight quotes like this

[woof tax_exclude="pa_type-produit,pa_age"]

The format itself is correct otherwise, full taxonomy slugs with the pa_ prefix, separated by commas, no plus sign needed for this attribute.

3. Sidebar filter that slides out from the edge, on both desktop and mobile

For this you do not need mobile_mode at all, the plugin has a dedicated extension called Slideout that does exactly what you are describing, and it works the same way on desktop and on mobile, not only on phones.

Please go to WOOF Settings, tab Applications, section Slideout, and set Global visibility to Show. This will add a small tab on the edge of the screen that slides out the full filter panel when clicked (or on hover, if you prefer), the same behavior you see on our demo at demo.products-filter.com/shop/.

In the same section you can set Mobile behavior to Show on all devices, this way the slideout tab and panel will appear the same way for every visitor, whether they are on desktop or mobile, instead of switching behavior depending on the device.

You can also adjust where the tab appears (Position: right, left, top or bottom), how it opens (click or hover), the animation speed, and the width and height of the panel itself, all from the same settings section. There is also a Generate shortcode button there if you prefer to place it manually as a shortcode instead of showing it automatically on all shop pages.

Please test all three changes and let us know if everything works as expected on your site.

For further support place please actual purchase code of the plugin into the private area of this ticket:
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png

 

Quote from mgt@funique.ca on June 20, 2026, 02:30

Purchase code added.
Thank you, both no1 1 and 2 worked.

For 3 however, I am not seeing what you are describing, I go to settings > extensions and see a slideout but it says to use a shortcode?
Ok found info here about it https://products-filter.com/extencion/slideout/

Quote from mgt@funique.ca on June 20, 2026, 02:52

So about 3...

I now have this shortcode, but the attribute exclsuions dont workfor now with code below. I also tried without quotes.
[woof_slideout image=null location=left speed=100 action=click offset=100px onloadslideout=false mobile_behavior=1 text=Filtrer tax_exclude='pa_type-produit,pa_age'][/woof_slideout]

Additionally, although I like the slideout, I find it hard to close it. Would expect a tab or an x on top, not having to scroll down to end of filters to ahve only the apply filter option? Thank you for helping me with this ux aspect ;)

Quote from Alex Dev on June 22, 2026, 11:42

Hello

Regarding the taxonomies not being excluded inside the slideout shortcode, let us look into this further on our side, there could be something else interfering with it. We will run some tests.

To do that properly, could you provide FTP access (or admin access, whichever is easier for you) in the private section of this ticket, specifically to the plugins folder, along with the URL of the page where you are testing this. Also, could you confirm exactly which attribute or taxonomy you are trying to exclude, so we can test with the same one on our side.

Regarding the button and how the slideout looks, could you share here or in the private section a direct link to the page where we can see this, we will take a look and see what we can adjust with CSS to make it more convenient. It is possible some other styles on your site are interfering, or we may have misunderstood exactly what you would like changed, so seeing it directly will help.

Quote from mgt@funique.ca on June 23, 2026, 05:52

Hi,

Info in private spae.
I am trying to exclude age & type of product from filter
For second issue. On the left, you see the filrer button. WHen clicked, it opens filters, like seen on the right. However there is no x to close it in upper right corner. The user can only close it by clicking in the read area which is above filter. It's not ideal UX because most wouldnt know to click in that narrow space.
Hope that helps and thank you for your support

Quote from Alex Dev on June 24, 2026, 13:02

Hello

I added fix into the plugin (plugins\wp-content\plugins\woocommerce-products-filter\ext\slideout\index.php) and now tax excluding works:

I also added code into functions.php file:

add_action('wp_footer', function () {
    ?>
    <style>
        .woof-slide-out-div .woof-close-btn {
            position: absolute;
            top: 8px;
            right: 50%;
            width: 28px;
            height: 28px;
            line-height: 28px;
            text-align: center;
            font-size: 20px;
            font-weight: bold;
            cursor: pointer;
            z-index: 9999;
            background: #fff;
            border-radius: 50%;
            box-shadow: 0 1px 4px rgba(0,0,0,0.25);
        }
        .woof-slide-out-div .woof-close-btn:hover {
            background: #f2f2f2;
        }
    </style>
    <script>
        jQuery(function ($) {
            $('.woof-slide-out-div').each(function () {
                if ($(this).find('.woof-close-btn').length) {
                    return;
                }
                $(this).prepend('<span class="woof-close-btn">&times;</span>');
            });

            $(document).on('click', '.woof-close-btn', function (e) {
                e.preventDefault();
                e.stopPropagation();
                $(this).closest('.woof-slide-out-div').find('.woof-handle').trigger('click');
            });
        });
    </script>
    <?php
}, 99);

 

You can play with code to move cross-button on the position you want, please check how is it  now ..

 

Quote from mgt@funique.ca on June 25, 2026, 05:25

That worked, THANK YOU!

Quote from Alex Dev on June 25, 2026, 11:48

You are Welcome :)