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Keep all categories in the filters area visible.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
eddiegr(@eddiegr)
5 Posts
Customers
April 21, 2021, 14:48

Hi, is it possible when someone selects a child category not to hide the parent categories?

Thank you in advance.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 22, 2021, 11:11

Hello

Please  drop  me  exact  link to the  issue

#2
eddiegr(@eddiegr)
5 PostsTopic Author
Customers
April 23, 2021, 10:43

Hi Pablo, Thank you for your response.

If you check our e-commerce from a desktop, you'll see all the filters we have on the sidebar. (sorry for no English translation on the website, I hope google translate will do the trick for your test)

https://beautystory.gr/e-shop/

If you check a category from the filters (e.g. https://beautystory.gr/e-shop/?swoof=1&product_cat=brands) , the parent filters disappear and you can only see the children categories. I want to be able and display all filters (like in the first screen), with the checkbox of the categories that the user selected checked.

Is there a way to do this? Either"hack" or from the options of the plugin.

Thanks

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 23, 2021, 15:21

Hello

Please  check  in  Advanced->Options - check option - https://c2n.me/4bO9VQu.png

#4
eddiegr(@eddiegr)
5 PostsTopic Author
Customers
April 24, 2021, 13:34

Hi Pablo,

Disable swoof influence is"NO" already. I tried switching to"YES", but nothing changed.

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 26, 2021, 13:39

hello

Can  you  drop  me  screenshots  with  the  plugin settings?

It looks like a conflict with a third party plugin

#6
eddiegr(@eddiegr)
5 PostsTopic Author
Customers
April 29, 2021, 08:38

Hi Pablo,

I hope these screenshots help.

https://ibb.co/P6yyQQd
https://ibb.co/0cGvGCb

 

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 29, 2021, 11:57

Hello

For some reason, the search result is displayed on the archive page(so the category is hidden)

It can cause this setting - https://c2n.me/4bSf9l5.png OR  conflict with a third party plugin

To  test   you can try  this  filter - https://wordpress.org/plugins/avalon23-products-filter-for-woocommerce/

#8
eddiegr(@eddiegr)
5 PostsTopic Author
Customers
May 10, 2021, 08:08

Hi there,

Thank you for you message mate.

The other plugin you suggested didn't work very well so I removed it.

I'll try disabling some other plugins and see if there's a conflict or something.

I'll let you know if I find the solution.

Thank you again :)

 

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 10, 2021, 12:05

Hello

Ok!  Welcome;)

#10