Filters don't show up in parent category
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Ocean on April 16, 2021, 10:23Hello,
I got this structure in my website:
parentCategory (0) -> childCat (10)
-> childCat (6)
-> childCat (3)
But when I am in the parentCategory (where I see the feed of all the products) the filters don't show up.
This happened after latest updates
What is wrong?
thanks!
Hello,
I got this structure in my website:
parentCategory (0) -> childCat (10)
-> childCat (6)
-> childCat (3)
But when I am in the parentCategory (where I see the feed of all the products) the filters don't show up.
This happened after latest updates
What is wrong?
thanks!
Quote from Pablo Borysenco on April 16, 2021, 12:59Hello
Please drop me exact link to the issue
Hello
Please drop me exact link to the issue
Quote from Ocean on April 16, 2021, 14:58Hello Pablo,
here is the parent category: https://test.hitechartisans.com/inter/
and this is the child one: https://test.hitechartisans.com/cases-inter/
How can you see the filters don't show up on the parent category
thanks!
Hello Pablo,
here is the parent category: https://test.hitechartisans.com/inter/
and this is the child one: https://test.hitechartisans.com/cases-inter/
How can you see the filters don't show up on the parent category
thanks!
Quote from Pablo Borysenco on April 19, 2021, 11:43Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and wp-admin access - https://c2n.me/42BAoj4.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and wp-admin access - https://c2n.me/42BAoj4.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/
Quote from Ocean on April 21, 2021, 09:12.
.
Quote from Pablo Borysenco on April 21, 2021, 12:37Hello
Did you manage to solve the problem?
Hello
Did you manage to solve the problem?
Quote from Ocean on April 26, 2021, 14:49Hi Pablo,
sorry for my late response.
license and access pasted
I also got another issue now, in the Italian language colors does not show
thanks
Hi Pablo,
sorry for my late response.
license and access pasted
I also got another issue now, in the Italian language colors does not show
thanks
Quote from Pablo Borysenco on April 27, 2021, 11:28Hello
As I see you bought the license just yesterday
please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/
in the Italian language colors does not show - Read docs please - https://products-filter.com/extencion/color/
Hello
As I see you bought the license just yesterday
please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/
in the Italian language colors does not show - Read docs please - https://products-filter.com/extencion/color/
Quote from Ocean on April 27, 2021, 12:17Hi Pablo,
I think I'm already on the last version 2.5.5.1 right?
Hi Pablo,
I think I'm already on the last version 2.5.5.1 right?
Quote from Ocean on April 27, 2021, 12:19ah no it was the 2.5.5.3
ok just updated it and now I correctly see filters.
But the colors are still missing, what I'm getting wrong?
thanks!
ah no it was the 2.5.5.3
ok just updated it and now I correctly see filters.
But the colors are still missing, what I'm getting wrong?
thanks!
Quote from Pablo Borysenco on April 27, 2021, 12:36Please try to read docs( https://c2n.me/4bQvwek.png ) - https://products-filter.com/extencion/color/
Please try to read docs( https://c2n.me/4bQvwek.png ) - https://products-filter.com/extencion/color/
Quote from Ocean on April 27, 2021, 12:43Hi Pablo,
I'm not using WPML, but polylang
This is valid anyway?
Hi Pablo,
I'm not using WPML, but polylang
This is valid anyway?
Quote from Pablo Borysenco on April 28, 2021, 11:45Hello
This is valid anyway? - Unfortunately no
I checked your attributes - https://c2n.me/4bRmJI1 - You only have three attributes. And in your shop page - https://c2n.me/4bRn1Uf - everything seems to be working correctly
Hello
This is valid anyway? - Unfortunately no
I checked your attributes - https://c2n.me/4bRmJI1 - You only have three attributes. And in your shop page - https://c2n.me/4bRn1Uf - everything seems to be working correctly
Quote from Ocean on April 28, 2021, 14:39Hi Pablo,
I think I made a mistake, is not your plugin that outputs the colors under the products
Hi Pablo,
I think I made a mistake, is not your plugin that outputs the colors under the products
Quote from Pablo Borysenco on April 29, 2021, 11:00Hello
Yes. my plugin only displays color in filter
Hello
Yes. my plugin only displays color in filter
Quote from Ocean on April 30, 2021, 15:10Hi Pablo,
can you please tell me how can I translate filter attribute names?
Hi Pablo,
can you please tell me how can I translate filter attribute names?
Quote from Pablo Borysenco on May 3, 2021, 11:16Hello
If you use custom taxonomy label - https://products-filter.com/working-with-wpml/ ( it should works with polylang)
Hello
If you use custom taxonomy label - https://products-filter.com/working-with-wpml/ ( it should works with polylang)
Quote from Ocean on May 3, 2021, 11:19Hi Pablo,
in Polylang there are no custom taxonomy label. Is there a thing called custom string, in which taxonomies are located, but translating them has no effect on your filters
Hi Pablo,
in Polylang there are no custom taxonomy label. Is there a thing called custom string, in which taxonomies are located, but translating them has no effect on your filters
Quote from Pablo Borysenco on May 3, 2021, 11:51Ok!
it's custom taxonomy label - https://c2n.me/4bUilTl.png to translate it - https://products-filter.com/working-with-wpml/
If no luck drop me FTP access
Ok!
it's custom taxonomy label - https://c2n.me/4bUilTl.png to translate it - https://products-filter.com/working-with-wpml/
If no luck drop me FTP access