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Filtering all products, not the current category

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
anoukspiceminds(@anoukspiceminds)
3 Posts
Customers
December 4, 2020, 12:38

Hi,

I'm using the premium version of the plugin and I'm having some troubles with getting the right filtering results. When using the filter, the results show products from the entire shop, and not the current category.

For example this page: https://www.feest-vieren.nl/product-categorie/speciale-momenten/feestdagen/oud-nieuw/ According to the tooltip there's one yellow product in the category (which is correct), but the results when clicking on yellow show 32 products. Can I change some settings to correct this?

I'm using Wordpress 5.5.3, with Divi 4.7.4 and WooCommerce 4.7.1.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 4, 2020, 15:06

Hello

It looks like a conflict with a third party plugin

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png I will  check  it

#2
anoukspiceminds(@anoukspiceminds)
3 PostsTopic Author
Customers
December 7, 2020, 10:02

Hi,

I entered the details, thanks for having a look :)

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 7, 2020, 14:11

Hello

I got  it.

Can  I disable plugins/theme  to  test?

#4
anoukspiceminds(@anoukspiceminds)
3 PostsTopic Author
Customers
December 7, 2020, 14:27

Hi,

Yes, that's ok.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2020, 12:56

Hello

It looks like this is a problem (conflict) with the theme setting.  I have activated another theme and everything works correctly

#6