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Filter and Reset buttons don't work - javascript error - unrecognized expression: .woof_hida_shop/

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi we have a client site where the Filter and Reset buttons don't work - might you please look and advise? All updates to everything have been done in the back end and the Porto Tools caches cleared and templates refreshed.

https://cesbooks.co.nz/shop/

The Filter button works on the Home page but not inside the shop page.

Hello

Try  in  file - wp-content\plugins\woocommerce-products-filter\ext\select_radio_check\js\html_types\select_radio_check.js - add  this  code - https://share.pluginus.net/image/i20231205142553.png

index = index.replace('/', '');

Clear  all cache  and  do a test

Amazing thank you this is working fine now on other phones / browsers. It is still not working on the phone I tested yesterday (Chrome), BUT it does work when I open a new “Incognito” tab, and also when I tested it on another 2 phones here.

This suggests to me that there is something “remembered” in my phone browser from yesterday before the fix was applied. I am hoping that this phone will soon “forget” the faulty element, and fetch a new copy from the website and thereafter it will work correctly.

Thanks for the very speedy assistance :)

Hello

Yes it looks like a cache. please clear all cache and Ctrl+F5