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Errors when filtering + sorting and opening page 2 in the shop

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello and thanks for your support.

for our online shop http://www.deinhaengesessel.de (Flatsome Theme ) we are using your plugin"WOOF - WooCommerce Products Filter" and we are facing the following bugs:

  1. When opening the shop page the user is able to select a different sorting of the shown products. When a different sorting is selected, the user can scroll down and will reach the part that shows the pagination. Now clicking on page 2, the user is forwarded to a blank page that only shows a"0" in the upper left corner.
    The sorting option: https://i.imgur.com/pB8yFq6.png
    Moving to page 2: https://i.imgur.com/dw51mSY.png
  2. We have created a URL that covers one specific product category and includes a couple of filters. Though wen opening the URL again, the text shown above the products (separate section) is the one from the home page - not the category page.
    The generated link: https://www.deinhaengesessel.de/art/korbhaengesessel/?Suche=1&pa_ausfuehrung=mit-kissen&really_curr_tax=107-product_cat
    Category Page filtered (from link above): https://i.imgur.com/nPwDEiGr.png
    Category Page: https://i.imgur.com/8NkT7Zb.png

Can you help us out to fix these issues?

IMPORTANT: We only work on this page from Monday to Wednesday. During the weekend we are running ads and it is very important that the page is not down in these days of the week. When you have a look in our backend, please do so only between Monday and Wednesday. That would be very much appreciated. Thanks!

The corresponding login data we shall provide via mail? What do you recommend?

Thanks again!

 

Best,

May & Jennifer

 

 

Hello

Please paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Read  this  - https://products-filter.com/pagination-troubles-in-ajax-mode/

Check   option- Advanced->Options - https://c2n.me/45HcysL.png