Quote from Pablo Borysenco on July 20, 2020, 11:08

Hello

Try  to use  this option - https://c2n.me/48seTFX.png

Quote from Tolia on July 20, 2020, 15:39

Thx for the reply. But there is no such options where you sent me not where i see it on your screen nor on the entire page.
See : https://www.casimages.com/i/200720035138314520.png.html

Quote from Pablo Borysenco on July 21, 2020, 12:13

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

Quote from Tolia on July 21, 2020, 14:44

Done

Quote from Pablo Borysenco on July 22, 2020, 12:19

Hello

Ok!  By Envato rules support is there where you bought the plugin, please write on support of wp theme you bought ...

Quote from Tolia on July 22, 2020, 13:32

I'm also in contact with them, and they asked me to contact you also.
You screen me an option that i do not see on my screen, is that normal ?

Quote from Pablo Borysenco on July 23, 2020, 11:21

Hello

You should  get support where you bought the plugin.

In this case, if they do not know the reason, they should contact me.

Quote from Tolia on July 23, 2020, 16:42

Okay I'll tell them. Just so I'm sur, your plugin is supposed to do what i'm looking for right ? :)

Quote from Pablo Borysenco on July 24, 2020, 12:14

Hello

Yes, but this may not work with some themes

Quote from Tolia on July 24, 2020, 15:06

Ho... the client really want this feature :(
I asked the theme to fix that then, if needed they contact you.

I'm not sure what to do more :(

Quote from Tolia on July 27, 2020, 08:39

Hello,

We still have the issue, and the theme won't do anything.
This is their reply when I tell them de plugin should do what needed and I asked them to fix it :
https://www.casimages.com/i/200727083946224442.png.html

Quote from Pablo Borysenco on July 27, 2020, 12:06

Hello

Please understand me.

We do not support non-licensed products.  as I said, the author of this theme can contact us for support.

I act according to the rules!"  support is there where you bought the plugin "  - If you disagree with me, open a dispute on envato.

The reason for these rules:

The theme author buys the opportunity to sell my code (all profits go to the theme author). And if the theme is very successful and it sells 1,000,000 copies. So I have to work with a million users?  - For this reason, these rules were created. And I am not responsible for the code of this product.

 

 

 

Quote from Tolia on July 27, 2020, 12:50

no worries i'm just trying to know which one of you should i work with.
Problem, theme saying that this option is not avaliable on the plugin, you are saying it is, i'm a bit confused.
I tested with other theme, their is still no indication of this option on the parameters...
( Theme tried too )

Edit : I just got a reply back from the theme :

"Hi,

You can check yourself with another theme, I’m not sure what is needed in that plugin but can’t see it anywhere.

Anyway, the WOOF plugin included in the Nitro theme is a FREE plugin, you can see it here:

https://wordpress.org/plugins/woocommerce-products-filter/

Just like Woocommerce plugin and Contact Form 7.

Thank you"

I just looked at the demo site : https://demo.products-filter.com/?swoof=1&pa_color=red,yellow,green,blue
Look like the filter does not work properly eather, when I pick a color it's filterded but the image of the color selected are not used, it's just the default image of the product that show.

Can you just confirm, again, that this kind of option is possible plz ?

Quote from Pablo Borysenco on July 28, 2020, 10:28

Hello

Yes it works!

Drop  me  exact  link to your site

Please  create  screenshots  of  the  plugin  settings->Advanced->Options tab

 

Quote from Tolia on July 28, 2020, 12:07

Hello i add the link in the private section data of the topic ;)

Screens : https://www.casimages.com/i/200728120931472774.png.html

 

and more, in needed :

https://www.casimages.com/i/200728120714190975.png.html
https://www.casimages.com/i/200728120714368977.png.html
https://www.casimages.com/i/200728120714630801.png.html
https://www.casimages.com/i/200728120714903182.png.html
https://www.casimages.com/i/200728120715169711.png.html

thx :)

Quote from Pablo Borysenco on July 29, 2020, 11:40

Hello

So  please  delete  this  plugin  and  try  to  install the  free  version  - https://wordpress.org/plugins/woocommerce-products-filter/

Quote from Tolia on July 30, 2020, 10:24

Hello,

I just did, but the color filter is not avaliable without the premium version, so look like the theme is not using the free version... even that they told me so. I'm confused RN ^^

https://www.casimages.com/i/200730102403348259.png.html

Quote from Pablo Borysenco on July 30, 2020, 12:05

Hello

The main thing is to check this option - https://c2n.me/48AIIFp.png

Now you can understand that I cannot be responsible for the code that was downloaded from third-party resources

Quote from Tolia on July 30, 2020, 14:41

Hello !

I do indeed have this option ( but not avaliable ) this time when i install the free version.

I will contact the theme again. thx !