PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Color filter using Flatsome theme

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello!

Im trying to use color filter using Flatsome. On Flatsome we use the “UX color” where we display the thumbnail of the products instead of the color label (just text).

But when we activated WOOF we realize it doesnt work as a “plug and play”. It seems we need to start using the color picker on the Woof settings for each of the colors and variations on the site. That would take a lot of time!

There should be a way that you can make it compatible with Flatsome instead of requiring to choose a color for all the currently existing colors in the store.

Waiting your reply.

Thanks

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

The problem is that we cannot be responsible for how a third-party theme stores its data.

Hi Pablo

We have created a demo site just for you to check. On the private data you can see the credentials. There you have the Flatsome theme.

What we want is to avoid adding colors for each of the multiple variations manually. Its too much time consuming. We prefer to use the variations images instead. We saw there is an option for that... but its not working. Please access the site and change whatever you need to help us deal with this before using on a live site.

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

This belong to our client so this is why we re-created on a dummy site just for testing. This way we could give you access to a site with Flatsome, so you can check by yourself. If you need me to provide the flatsome theme for testing purposes, let me know and i will share it with you. This is a very popular theme... i think is very important for your plugin as well to generate compatibility with the theme...

Could you please share with me if is there is a way to avoid adding images and/or picking colors for the color attribules on Husky, and instead, use colors previously selected from the theme options? See screenshot of Flatsome´s UX color option: https://drive.google.com/file/d/1gO3L6OAktFlgqb3PeFg3nuM7D_bqLqo8/view?usp=sharing

Thanks

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

We contacted you firstly on Wordpress repository support. They told us to contact here. We need a solution before getting the license. Our client use Flatsome and need to know if there will be compatiblity if they get the license. Color filtering is important for their business and that is why we been communicating. The reply we need is independent of the license. Is that we want to know if we could have a compatiblity between you and Flatsome. We even offered you to share the theme so you can check internally with your team.

Hello

You are using the paid version of the plugin. to get support please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

We do not support products without the license

its easier you just say you wont offer compatibility with Flatsome. We wont buy license and then you say it wont work. The idea here is to be sure, before buying, that we could have compatibility with Flatsome´s colors.

Hello

It's easier to say that you are using a paid product without the license.  We cannot be responsible for code downloaded from third-party resources.