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Category Product Filter on Appearing in Sidebar

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ShanePaulsen(@shanepaulsen)
1 Post
Customers
April 18, 2020, 12:32

Hi There

My product category filter is not showing on the sidebar menu for the website https://gigabytetech.co.za/

If you click on the top bar menu on the shop menu link, the category product filter is working https://gigabytetech.co.za/shop/

But if you click on any of the product link categories under shop dropdown menu the category products filter on the sidebar does not appear  e.g https://gigabytetech.co.za/product-category/accessories/gaming-monitors/

Please could you help with this problem

Thanks

Shane Paulsen

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 20, 2020, 12:49

Hello Shane

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

On the category page, the filter shows only child categories
 This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products   )
#2