Category filtering not working correctly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Toli on January 10, 2026, 03:09Hello,
I have configured the plugin as needed, but I noticed an issue with the category filtering.
When I click on certain category items, the products are not filtered correctly and the same products are still displayed. For some other categories, the filtering works as expected.
Additionally, when I click on an empty category, products are still shown even though there should be none.
Could you please let me know what might be causing this issue and how I can fix it?
Thank you in advance for your support.
Best regards,
Hello,
I have configured the plugin as needed, but I noticed an issue with the category filtering.
When I click on certain category items, the products are not filtered correctly and the same products are still displayed. For some other categories, the filtering works as expected.
Additionally, when I click on an empty category, products are still shown even though there should be none.
Could you please let me know what might be causing this issue and how I can fix it?
Thank you in advance for your support.
Best regards,
Quote from Alex Dovlatov on January 12, 2026, 13:16Hello Toli
Just looked your site, deal in that for category was set logic "NOT IN" https://share.pluginus.net/image/i20260112131335.png, I set to "OR" now it works:
The "NOT IN" logic is a special use case for specific scenarios (like hiding certain categories), but for standard product filtering you always want "OR" logic.
If I not uderstood you right plese describe the issue using exact shop link where filtering is done, something like "/shop/swoof/product_cat-macbook-pro-13-zoll-retina/"
Hello Toli
Just looked your site, deal in that for category was set logic"NOT IN" https://share.pluginus.net/image/i20260112131335.png, I set to"OR" now it works:

The"NOT IN" logic is a special use case for specific scenarios (like hiding certain categories), but for standard product filtering you always want"OR" logic.
If I not uderstood you right plese describe the issue using exact shop link where filtering is done, something like"/shop/swoof/product_cat-macbook-pro-13-zoll-retina/"
Quote from Toli on January 12, 2026, 13:24Hello,
yes, great — thank you very much. Is it also possible to include header titles in the menu so that it looks like this:iMac (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)MacBook Pro (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)MacBook Air (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)Laptop (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)How can I make it look like this?
And how can I display my ACF fields properly?
Right now, they appear as a search field that is not functioning.
Instead, they should work like a selectable tag cloud.
Hello,
yes, great — thank you very much. Is it also possible to include header titles in the menu so that it looks like this:
iMac (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)
MacBook Pro (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)
MacBook Air (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)
Laptop (bold, 21 px) The title should not be clickable.
(Navigation menu WooCommerce, regular 15 px)
How can I make it look like this?
And how can I display my ACF fields properly?
Right now, they appear as a search field that is not functioning.
Instead, they should work like a selectable tag cloud.
Quote from Alex Dovlatov on January 13, 2026, 13:26Hello Toli
Its possible to place filter items into slider: https://share.pluginus.net/image/i20260113125824.png
What about to make something bold and more size its possible by CSS code, for example:
Code:
.woof_checkbox_label {
font-weight: bold;
font-size: 19px;
vertical-align: middle;
}
The title should not be clickable - if you mean labels, not from the box, this is custom work for your site developer
Meta fields (ACF) - I just tested functionality and its doesn work on the site, looks like there is something interfere in the request, so I need make investigation on your side, but tell me please - is your site is on production mode and haave you got backup of it? If in production make please stage site as clone of this one uisng duplicator https://wordpress.org/plugins/duplicator/
Hello Toli
Its possible to place filter items into slider: https://share.pluginus.net/image/i20260113125824.png

What about to make something bold and more size its possible by CSS code, for example:

Code:
.woof_checkbox_label {
font-weight: bold;
font-size: 19px;
vertical-align: middle;
}
The title should not be clickable - if you mean labels, not from the box, this is custom work for your site developer
Meta fields (ACF) - I just tested functionality and its doesn work on the site, looks like there is something interfere in the request, so I need make investigation on your side, but tell me please - is your site is on production mode and haave you got backup of it? If in production make please stage site as clone of this one uisng duplicator https://wordpress.org/plugins/duplicator/
Quote from Alex Dovlatov on January 13, 2026, 13:28Instead, they should work like a selectable tag cloud. - when it will work you can place them into text widget using direct search links like https://your_site.de/shop/swoof/model-2019/
Instead, they should work like a selectable tag cloud. - when it will work you can place them into text widget using direct search links like https://your_site.de/shop/swoof/model-2019/