PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Brands filter not returning all products in the selected brand

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there, I have just purchased the premium version of the plugin.

The issue I'm facing is when I use the brands filter drop down, the number of products shown for each brand in the drop down list does not match the number of products returned when the filtering is done

EG if the dropdown looks like this:

Brand-A (12)

Brand-B (28)

Brand-C (19)

... if I click on Brand-B it will show products from this brand but only 22 results (it should show 28 items).  No other filters are applied so I am not sure why it doesnt return all items in this brand?

 

Hello

I checked it out! It looks like everything is working correctly.

You search on the category page - airsoft-guns  this GBLS brand only has four products in this category

Check options  please - https://c2n.me/49Okhn3.png

Thankyou Pablo, I was thinking it was filtering all products site-wide but that makes perfect sense now !

Hello

Welcome;)