PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Brands & Categories display products all disappear (WOOF v.2.2.8)

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
offdrops(@offdrops)
2 Posts
Customers
July 7, 2022, 07:30

Hi,

I have some issues with the WOOF plugin. All my products disappear from all my brands and categories. example on this URL s

https://www.timezone365.com/product_brand/hublot/

https://www.timezone365.com/automatic-watches/

https://www.timezone365.com/seller/offdropsg/

please kindly advise, thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 7, 2022, 11:53

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

I doubt it has anything to do with my plugin. My plugin does not affect database query if there is no search query.

Try  to disable  my  plugin and  do a  test

#2
offdrops(@offdrops)
2 PostsTopic Author
Customers
July 8, 2022, 05:16

Hi Pablo,

Thanks for your reply, I had set the wp-admin access. I tested with the below plugins only.

Elementor, Elementor Pro, Rank Math SEO, SW Core, SW Product brands, SW Woocommerce, Woocommerce, and 3 WCFM plugins are activated.

Your WOOF plugin was tested with activated and deactivated modes.

Activated - I cannot see anything.

Deactivated - Everything is normal.

It should show my products without selecting anything on the Right WOOF widget.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 8, 2022, 12:17

Hello

It is very strange! This is a conflict with"SEO URL"

Please  drop me  FTP  access -  https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - I will investigate it

#4