Content of the page

Support conditions

Content of the article

Please give it max ~48 hours for our Support to get back to you on the problem.

Support conditions:

  1. Each order has 6 month support
  2. Each order has perpetual lifelong updates/downloads period
  3. Request to support can be reviewed up to 48 hours
  4. Request to Support should be related to the bought product and can't be related to any another theme than the product


Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets


However, item support does not include:

  • Customization services
  • Installation services


You you want to order custom work? Use support functionality of your orders in your account page or contact us.