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Who we are
Our website address is: https://pluginus.net
What information do we collect?
- Shop orders
- Support tickets
- Analytics (Google)
We collect information from you when you register on our site or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address. You may, however, visit our site anonymously.
The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, support tickets.
How we collect personal information
- We collect personal information directly when you provide it to us, automatically as you navigate through the site, or through other people when you use services associated with the site.
- We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on the site, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.
Personal information we collect about you from others
Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:
financial and/or transaction details from payment providers in order to process a transaction;
third party service providers (like Google, Facebook), which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider.
We hate spam.
Your email address will never be misused.
- We won’t pass your email address to another company without your permission
- We WILL do everything in our power to keep your address safe
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- Our Newsletter
How you can access your personal information
You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our site at any time. To make an access or correction request, contact us.
Information about children
Our site are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our site or give us your personal information. If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our site.
Marketing Choices regarding your personal information
Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
Information you make public or give to others
How long we keep your personal information
How you can contact us
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact on our contact page.
If you’re a user or visitor in the European Economic Area these rights also apply to you:
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use Google Analytics to monitor our website’s usage so that we can make further improvements. Cookies are a necessary mechanism in making this happen. The cookies stored on your computer for this purpose do not contain any personally identifying information and are not available to any other websites. You can opt out of Google Analytics in a number of ways if it makes you uncomfortable.
When we need to update this policy
- We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
- A copy of the latest version of this policy will always be available on this page.
How you can access your personal information
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.